Support

   

Support is just a click away!

 

Turf Prophit provide online and 1-800 technical and operational support services. The Turf Prophit team will assist with all aspects of the initial system configuration and start up. Additionally, the system is monitored 24 hours a day, 7 days a week and Turf Prophit configurations include secure access, database back up and offline data storage.

 

FAQ's

 

1. Are there annual fees associated with Turf Prophit?

A. Yes, after initial purchase, an annual licensing fee is required to keep your account active and secure and these payments are due in quarterly installments.

  

2. Are my records secure and backed up?

A: Turf Prophit's systems are hosted by one of the premiere service providers in North America. Data is stored on multiple devices behind secure firewalls with dynamic and scalable load balancing. System reliability is engineered for 99%.

 

3. If I have a dial up connection will Turf Prophit work?

A. Unfortunately, these connections do not possess the speeds required to operate Turf Prophit. Purchasing LTE internet cards for your iPad would provide the best option for system use.

 

4. How much time will the setup process take?

A. If you prepare all of your key data in advance set up takes less than one working day.

Follow us on Twitter!  Our corporte feed is @TurfProphitInc and our private feed for superintendents and assistants is @TurfProphit

Turf Prophit, Inc. is a subsidiary of Prometheus Production Systems. Turf Prophit and GreenZone are trademarks of Turf Prophit, Inc. US and Canadian patents pending. Apple and iPad are trademarks of Apple Inc. registered in the US, Canada and other countries

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